Frequently Asked Questions
Everything you need to know about your retro tech experience.
Are these authentic vintage electronics or modern reproductions?
We offer a curated mix of both. Each product description clearly states whether the item is a restored vintage original or a modern 'retro-style' recreation with updated technology.
How long does shipping take for my order?
Standard shipping typically takes 5-8 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be returned in their original packaging with all accessories included. Please note that opened software or film cannot be returned.
Do your products come with a warranty?
Yes, all electronics at theretrosnap come with a 1-year limited warranty covering manufacturing defects. Restored vintage items include a specialized 90-day functional guarantee.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking portal to monitor your delivery in real-time.